Shipping policy

This Shipping Policy governs all orders placed with 44Keys. By placing an order, you acknowledge and agree to the terms outlined below.


1. Order Processing

All orders are processed in the order they are received.

Please allow 2–5 business days for standard processing before shipment unless otherwise stated.

Processing times may increase during:

  • Product launches

  • Restocks

  • Promotional periods

  • Holidays

Processing time is separate from shipping time.


2. Pre-Order Items

Items listed as PRE-ORDER are not immediately in stock.

By purchasing a pre-order item, you acknowledge and agree that:

PRE-ORDERS REQUIRE 3–4 WEEKS FOR SHIPPING.

This timeframe allows for production, quality control, and fulfillment.

Shipping timelines begin after production is complete. Delays caused by manufacturing, supply chain issues, or high demand may extend this timeframe.

Placing a pre-order confirms that you understand and accept this wait period.


3. Pre-Made (In-Stock) Items

Items that are in stock and pre-made require:

1–2 WEEKS FOR SHIPPING.

This includes order processing and fulfillment time.

Shipping carrier delivery times are separate and depend on the carrier selected at checkout.


4. Shipping Confirmation

Once your order ships, you will receive a confirmation email containing tracking information.

It may take 24–72 hours for tracking updates to appear in the carrier’s system.


5. Shipping Delays

44Keys is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather conditions

  • High-volume periods

  • Force majeure events

Delivery dates are estimates and are not guaranteed.


6. Incorrect Addresses

Customers are solely responsible for entering accurate shipping information.

If an incorrect or incomplete address is provided:

  • 44Keys is not responsible for lost packages

  • Orders returned due to incorrect address may require additional shipping fees to be reshipped

No refunds will be issued for address errors made by the customer.


7. Lost or Stolen Packages

44Keys is not responsible for:

  • Lost packages marked as delivered

  • Stolen packages

  • Carrier delivery errors

Once the shipping carrier confirms delivery, responsibility transfers to the customer.

Customers must contact the shipping carrier directly to file claims.


8. International Orders

International customers are responsible for:

  • Customs duties

  • Import taxes

  • Additional fees imposed by their country

44Keys is not responsible for customs delays.


9. Agreement to Policy

By placing an order with 44Keys, you confirm that you have read, understood, and agreed to this Shipping Policy, including all pre-order and pre-made processing timelines.