Contact information
Contact Project Key
We appreciate your interest in Projectkey.
For all inquiries, please review the information below before contacting us.
Customer Support
For questions regarding:
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Orders
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Shipping updates
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Product availability
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Business inquiries
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General support
Please contact us via email:
All inquiries are responded to in the order they are received.
Please allow 24–72 business hours for a response. Response times may be longer during product launches, restocks, or promotional periods.
Order Support
When contacting us about an existing order, please include:
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Your full name
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Order number
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A clear description of your inquiry
Failure to provide order details may delay response time.
Social Media
For updates, new releases, and announcements, follow us on Instagram:
@Projectkey
Please note: Direct Messages on Instagram are not guaranteed for customer service inquiries. For official support, email is required.
Business & Collaboration Inquiries
For partnerships, collaborations, or press-related matters, contact:
Include “Business Inquiry” in the subject line.
Important Notice
44Keys reserves the right to decline or not respond to:
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Spam messages
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Harassment or abusive communication
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Requests that violate our Terms of Service or Refund Policy
Professional communication is required at all times.